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Our
Billing Policy |
All invoices
are email to you around the 20th of each month. |
You will
have a least 10 days to view your invoice before it becomes due. |
Example:
on or around the 20th of January |
you will
receive your February bill / invoice. |
It is due
on February 1st, it becomes past due on February 15th |
If it is
not paid by February 15th your account will be suspended and all of
your |
services will
be turned off. |
If your
account is still not paid by February 25th your |
service
will be removed from our server and your account will be closed. |
All accounts
closed for non payment are turned over for collection |
"Important
their is a 15.00 reconnect fee for each item in your account that is
|
turned
off for non payment" |
The above
service fee for reconnection must be paid before your service is active |
Their
is a $25.00 charge for all declined credit cards / returned checks |
"Important"
|
When adding a
credit card to your account it is set to auto pay by default |
If you don't
want this card set for auto pay you must adjust the settings to NO |
These settings
can be found on the right hand section of your new credit card activation
screen |
1st- Dialup
& it's sister company's reserves the right to cancel or change any clients account at our own decision. You will receive a 30 day notice via email and or fax of our decision. After receiving your 30 day notice the cancellation / price increase . will take effect. Our price increase will be posted on our web sites 30 days before it goes into effect |
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